Frequently Asked Questions

What if I'm not happy with my purchase?

You're covered by our 60-Day Shine Guarantee. If QuokkaCloth doesn't leave your bathroom sparkling, contact us within 60 days of delivery for a full refund.

What is QuokkaCloth made from?

A high-density microfibre blend (approx. 600 GSM). The ultra-fine fibres lift dirt, grease and water marks using only water – no sprays or chemicals needed. (And no, it's not made from quokkas 😉)

Why does it cost more than a supermarket cloth?

Because it's around twice as dense as a typical 200–300 GSM cloth. That means it actually removes limescale and streaks, lasts far longer and replaces sprays and paper towel – saving you money over time.

How long will my QuokkaCloth last?

With normal care it's designed for hundreds of washes – typically years of everyday use.

How do I wash it?

Machine wash at max. 40°C. Skip fabric softener and bleach so the fibres keep their cleaning power.

Will it leave streaks or lint?

No – wring it out well, wipe with the plush side, then buff with the smooth side for a streak-free, lint-free finish on glass, mirrors and chrome.

How long does shipping take?

Orders are processed in 1–2 business days, then delivered in 5–10 business days. Shipping is free to Australia, New Zealand & Canada and you'll receive a tracking number by email.

Which countries do you ship to?

We ship free to Australia, New Zealand and Canada. Contact us before ordering if you are elsewhere.

How can I contact you?

Use our contact form – we usually reply within one business day.